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Frequently Asked Questions

You want answers, we got 'em.

• Do you only clean valet trash bins?
Yes, for now, we exclusively clean valet trash bins. However, we plan to expand our services soon to include standard trash bins, power washing, and additional offerings.

• What areas do you currently serve?
We’re currently serving the Charlotte, NC area. Stay tuned—we’re planning to grow throughout the Southeast.

• How often should I schedule my valet trash bin cleaning?
We recommend either monthly or every other month, depending on how often you use valet trash service.

• What time of day will you clean my bin?
We typically start early in the morning to make sure your bin is cleaned and returned to its spot as quickly as possible.

• What happens if I forget to put my bin out?
If your bin isn’t accessible, we won’t be able to clean it. But if you see our team on-site during your scheduled cleaning day, feel free to flag us down—we’re happy to grab it for you! We also send reminders to help make sure you don’t miss a cleaning.

• Are your cleaning products eco-friendly?
Yes! We use environmentally responsible, eco-friendly cleaning solutions that are tough on grime but safe for the planet.

• Do you clean the bins on-site?
Yes, we clean bins right at your location so you get them back quickly and don’t have to worry about long wait times.

• Do you use my water to clean the bin?
Nope! We bring our own water—no need to hook into your supply.

• How do you handle the wastewater?
We use a specialized drainage system to contain all wastewater during cleaning. Afterward, it’s safely transported to a licensed waste facility for proper disposal.

• What kind of equipment do you use?
We use high-pressure water jets and eco-friendly disinfectants to thoroughly clean and sanitize your bins.​

• Do you offer pricing incentives for multi community service?
Yes! We offer group discounts for multiple bins and for communities that sign up together. Ask us for details!​​

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